Home Exterior Makeover: Colorado Style

Case Study: Roof Right Restoration – Jeff N.’s Home Transformation

When Jeff N. faced the aftermath of a severe hailstorm, he initially hired a contractor based on a friend’s recommendation. Unfortunately, that company disappeared before completing the work, leaving Jeff in a difficult situation. Jeff had initially spoken with Roof Right Restoration and was impressed by their approach, but he ultimately chose the other contractor because of his friend’s strong endorsement. When that company failed to complete the work, he decided to return to Roof Right Restoration, hoping for a more reliable and professional experience. He needed expert help navigating his insurance claim and restoring his home’s exterior.

Challenges & Solutions

From the start, the project presented significant challenges. The insurance adjuster had initially overlooked crucial elements, including half of the home’s paint, all gutters, and the garage door. Additionally, the previous contractor had left some work incomplete, adding to the complexity of the job. Roof Right Restoration’s experienced team stepped in, using their in-depth knowledge of the insurance claims process to secure approval for all necessary repairs and ensure Jeff’s home received the full restoration it required.

Another key concern for Jeff was his backyard pond, which housed cherished Koi fish. He was particularly worried about debris contaminating the water or harming the fish during construction. To address this, Roof Right Restoration carefully covered the pond with protective tarps and assigned a dedicated crew member to monitor and maintain a debris-free environment throughout the project. The team took extra precautions by using reinforced coverings and ensuring that no hazardous materials entered the pond. Jeff was particularly impressed by their diligence in protecting his property and ensuring his fish remained safe.

The Restoration Process

With the claim adjustments secured, the team set to work transforming Jeff’s home. They installed Owens Corning Duration Storm Impact Resistant shingles in Onyx Black, providing both durability and curb appeal. The project also included a complete gutter replacement and a full exterior repainting. Throughout the process, the team maintained constant communication, ensuring Jeff was informed every step of the way.

From the moment Roof Right Restoration took over, they streamlined the process by coordinating directly with the insurance company, securing approvals for overlooked repairs, and scheduling crews efficiently. Their proactive communication and well-organized workflow ensured that materials arrived on time, work progressed without delays, and all concerns were promptly addressed. Key milestones included the rapid approval of claim adjustments, swift material delivery, and a structured construction timeline that minimized disruptions. Within a month, Jeff’s home had been completely restored—without delays or unexpected complications. 

A Satisfied Customer

The results spoke for themselves. Jeff was thrilled with his home’s transformation, describing it as looking “brand new.” He praised the professionalism of Josh and Jaime, noting that unlike some companies, Roof Right Restoration followed through on commitments, promptly returning calls and emails. He also appreciated the crew’s attention to detail, particularly in protecting his yard and fish pond from debris. The meticulous clean-up process ensured that no nails or materials were left behind.

Now, with the strongest curb appeal in the neighborhood, Jeff’s home has undergone a dramatic transformation. What was once a weather-worn exterior with storm damage and missing elements is now a beautifully restored property with a fresh coat of paint, sleek new gutters, and a durable, impact-resistant roof in Onyx Black. The combination of high-quality materials and expert craftsmanship revitalized the home’s appearance, making it stand out as a showcase of Roof Right Restoration’s work.

Jeff was so pleased with the experience that he left a glowing review and offered to serve as a reference for future clients.

Why This Project Stands Out

This project was unique not only due to the scope of work but also because of the seamless experience provided after the failure of the previous contractor. Securing approval for a full repaint on all four sides of a home is rare in insurance claims, yet Roof Right Restoration made it happen. Their expertise, professionalism, and customer-focused approach turned what could have been a stressful ordeal into a smooth, successful restoration.

Final Thoughts

Jeff’s case highlights Roof Right Restoration’s ability to handle complex insurance claims while delivering high-quality workmanship. This project exemplifies the company’s mission to provide homeowners with seamless, stress-free restorations, even in challenging circumstances. By stepping in where others fell short, Roof Right Restoration reaffirmed its reputation as a reliable and knowledgeable industry leader. This case serves as a testament to the company’s commitment to quality and sets a strong precedent for future projects, reinforcing its reputation as a trusted partner in exterior restorations.